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Antavo is a customer loyalty management software option suitable for retail and fashion businesses. It is a SaaS platform that focuses on customer retention, customer behavior analytics and relationship building. Antavo was established in the UK in 2012 and has now spread across the globe, providing services to major brands. These brands include LuisaViaRoma, Jimmy Jazz, Represent, Toys R Us, Simply Be and Stylebop.com. In addition, Antavo won the e-commerce Award for Excellence in 2018, proving its success in the field.
Antavo enables its users to reward repeat clients through an omnichannel approach. This approach allows them to reach a wide range of consumers through multiple channels.
Read moreIt is a strategic approach to bridging the gap between the online and offline worlds, by means of loyalty programs. Antavo uses modern loyalty programs by updating and upgrading traditional loyalty programs. They created the Recognition Loyalty Program, which revolves around the following concepts: Engagement Incentives, Emotional Rewards, Value Focus, Data Science and Loyalty Mechanics.
Further, Antavo attracts and retains customers by giving small incentives. These incentives may be for transactions, social media activity, such as review and promotion. They can include surprise gifts through a tiered system and VIP club memberships.
Antavo is integrated with big names in technology innovations, such as MailChimp, Google AdWords, Google Analytics, Oracle Bronto, Oracle Responsys, dotdigital, Emarsys, Pure 360, Listrak, Salesforce Marketing Cloud, Exponea, Sailthru, Klaviyo, Magento, Shopify, Shopify Plus, Microsoft Dynamics 365 POS and many more. Certainly, this integration allows Antavo to easily reach every one of their clients’ customers.
Anatavo is available in the UK, Italy, France, Poland, USA, Belgium, Germany, Russia, Canada, Austria, Switzerland, Sweden, Romania, Hungary and Australia. They provide online customer support during business hours, from their team members located in the UK, USA, Italy, France, Poland and Hungary.
Antavo provides a different, fun and unique experience for customers, which results in a stronger relationship between customers and brands. The way it builds and enriches customer relationships is really impressive. Consequently, we highly recommend businesses to use it to improve the loyalty of their customers.
Referral tracking
Rewards management
ROI analytics
Weekly email performance reports
Activity tracking
Smart customer profiling
Smart retention analytics
Antavo integrates with the following business systems and applications
Salesforce
Oracle
Emarsys
Klaviyo
Shopify
Magento
Microsoft Dynamics 365 POS
Tableau
Microsoft PowerBI
Dotdigital
Pure 360
Listrak
Exponea
Sailthru
Poq
Pico
Epos Now
NewStore
Tableau
Syte
Fit Analytics
True Fit
Tulip
Bazaarvoice
Fresh Relevance
Dynamic Yield
Bloomreach
TLC
Tango Card
4net Group, and a lot more!
Automated email solution
Great UX/UI
Great sustomer service
Easy on-boarding & setup
Feature rich
Ready to use templates
Expensive
Free Trial
Demo Only
In-store Mobile
990€/ Month
In-store Kiosk
990€ + 99€/ Kiosk / Month
Loyalty 360
Upon request
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The multilanguage module of Antavo allows clients to communicate differently for each of their regional markets without having to manage separate loyalty programs. The translation tool lets you translate and customize any texts that appear in the loyalty program.
You can find the configuration page of the Rewards module by clicking on the Rewards icon in the sidebar. You’ll first find the list of rewards that you’ve already set up.
Mobile passes can be used as customers’ loyalty membership cards, or coupons and tickets that they earn from your loyalty program. All you need is a POS system that enables sales associates to scan the barcode or QR code on the pass, which is stored in an app on the customer’s mobile device.
Antavo’s wallet is supported on both Android and iOS devices. 'Apple Wallets' is used on iOS devices whereas 'Google Pay' works for both.
There is no limit to the segments that can be created. You can create an unlimited number of segments with the built-in segment editor.
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